Property ManagerPlatform documentation
Predictive asset failure
How asset failure-risk scores are calculated, where they surface, and how to act before an asset fails.
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## What is predictive asset failure?
Nestsen assigns each tracked asset a **failure-risk score** by combining:
- **Maintenance history** — frequency and recency of repairs
- **Asset age** — time since installation or last replacement
- **Usage patterns** — ticket types linked to this asset
A rising score indicates an asset is trending towards failure based on historical patterns across the portfolio.
## Where risk scores appear
1. **Property → Intelligence tab** — individual asset risk cards with recommended actions
2. **Portfolio page** — high-risk assets surfaced across all properties
3. **Dashboard Insights Widget** — top-priority asset warnings in the rolling summary
## Acting on a high-risk prediction
1. Open the property and switch to the **Intelligence tab**.
2. Find the predictive asset failure card.
3. Click **Schedule visit** or **Create ticket** to convert the prediction into a planned maintenance item.
4. Use the **Regular Maintenance matrix** to add the asset to a repeating schedule if it is not already covered.
## Limitations
Scores are based on recorded history within Nestsen. Assets with few historical tickets produce lower-confidence scores. Import historical data or add manual service records to improve accuracy.
## Related
- Help: Predictive asset failure
- Tour: `predictive-asset-failure`
- KB: [property-intelligence-tab](kb://property-intelligence-tab)