400-home family portfolio
From exit strategy to expansion plan
A 400-home portfolio built over four decades had become hard to see clearly — maintenance spread across spreadsheets, email, phone and WhatsApp, compliance held in different places. The family was questioning whether to stay in residential property at all. Seven weeks after deciding on Nestsen they were live; six months later they were discussing buying more.
- From decision to go-live
- 7 weeks
- From decision to go-live
- Properties with unresolved issues
- 23% → 1.4%
- Properties with unresolved issues
- Average maintenance response time
- 11 → 2.4 days
- Average maintenance response time
- Certificate compliance
- 98.2%
- Certificate compliance
“We thought we needed to get out. What we actually needed was to see what we had. Nestsen gave us that, and once we could see it, we could manage it.”