Background jobs monitor

## Overview Nestsen runs several long-running background jobs that process data asynchronously. The **Background Task Tray** gives you live visibility into all running and recently completed jobs without leaving the page. ## Opening the tray Click the **activity icon** in the bottom-right corner of any page. The tray slides up and shows: - Jobs currently in progress (with a live progress bar) - Recently completed jobs (last 24 hours) - Failed jobs with error summaries ## Job types | Job type | What it does | |---|---| | `comms_sweep` | Dispatches queued outbound messages within working hours | | `ooh_escalation` | Monitors out-of-hours incidents and triggers escalation | | `salesforce_sync` | Synchronises data with a connected Salesforce instance | | `proactive_intelligence` | Nightly AI scan for recurring issues and risk signals | | `regulatory_monitoring` | Checks compliance certificate expiries and statutory deadlines | | `kb_batch_generation` | Generates Knowledge Base article drafts from the knowledge graph | ## Live progress Running jobs emit progress events via Server-Sent Events (SSE) so the progress bar updates in real time without polling. Each update includes a message describing the current step. ## Cancelling a job Click the **Cancel** button on any running job to stop it. The job is marked as cancelled; partial work already completed is not rolled back. ## When a job fails 1. The tray shows the job in a red failed state with an error message. 2. For most job types you can retry from the tray. 3. If the same job fails repeatedly, check the **Admin → System** page for diagnostic logs. ## Related - Help: Background jobs monitor - Tour: `background-jobs` - KB: [kb-admin-overview](kb://kb-admin-overview)